Delivery of LPG cylinder as per your convenience!

Hyderabad, Aug 12 : Indian Oil Corporation Limited (IOC) today launched a new exclusive customer service initiative 'preferred time LPG delivery' in the twin cities of Hyderabad and Secunderabad with immediate effect, aiming to benefit the working couples.In a statement, IOC Executive Director N Srikumar said over 11 lakh IOC Indane households in the twin cities served through an extensive network of 45 LPG distributors would benefit from the new preferred time LPG supply. With this new initiative, the customers could choose the time and a day of the week for delivery of the LPG refills at their homes. The special service would be available to the customers at very nominal additional delivery charges ranging from Rs 25 to Rs 50, depending on the time band of the delivery time preferred.There are three options available in the scheme for scheduling LPG refill deliveries in Hyderabad and Secunderabad. Under the preferred time option, the customer could choose only the time of delivery which means the refill will be delivered during the desired time band on any given day from Monday through Friday. If the customer misses the delivery on the scheduled day of delivery, it will be made during the same time band on the next day. The next option is that a customer can indicate not only the time of delivery but also the day of the week on which refill is to be delivered. The third option gives the customers the choice of receiving the cylinders refills anytime between 0800 hrs and and 1800 hrs on weekends - Saturday or Sunday.Customer, who would like to avail of this facility, must register through a stipulated format available with the distributors or by logging into the website IndianOil viz www.indane.co.in. The customers have the flexibility of changing the choice of day and time after six months of initial registration. A registered Preferred Time Customer will necessarily receive cylinders only on the day/time opted for and they will not be delivered at times other than their preference. Customers have the option of de-registering from the service by applying to the distributor or through the websites, Mr Srikumar added.
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